Refund Policy

At ORIN, customer satisfaction is our priority.

Returns & Exchanges

• Customers may request a return or exchange within 7 days from the date of receiving the order.
• Items must be unused, in their original condition, and returned with the original tags and packaging.
  
  

  Non-Returnable Items

  We reserve the right to refuse returns or exchanges if:

  • The product has been used or damaged after delivery.
  • The original tags or packaging are missing.
  • The return request is made after the 7-day period.
    
    

    Refund Process

    • Once the returned item has been inspected and approved, the refund will be processed using the original payment method whenever applicable.
    • Shipping fees may not be refundable unless the return is due to an error on our side or a defective item.
      
      

      Contact Us

      If you need assistance with a return or exchange, please contact our customer support team.